Our general office hours are 9 AM to 5 PM, Monday through Friday, in our local service time zones, except holidays.
Support lines can be reached 24/7 or via email.

We can be reached by fax 24/7.

Sales and technical support are available during normal work hours, 9 AM to 5 PM, EST, Monday through Friday. An Great Minds Software representative will respond promptly to your requests.

GMS provides sales presentations and technical support via phone and/or web access using the gotomeeting.com service. Gotomeeting.com allows Great Minds Software staff to share your desktop to install new software, upgrades or to verify and understand user problems. Call us to schedule a help session if needed.

We are located only 2 blocks south of Grand Central Station, on Park Avenue at 40th Street. If you are in town, please stop by!

To access any support materials, bug fixes or new releases, clients may enter a restricted area with the appropriate passwords. If you do not have the current passwords, please contact your sales representative or Email us at the address above.